Returns and exchanges

Shopping information

  • What payment methods do you accept?

    We accept payments via credit/debit cards, PayPal and many others

  • Do you offer international shipping?

    Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary.

  • What is the shipping cost?

    Shipping cost depends on the destination, the shipping method selected, and the weight/size of the package. The final shipping cost will be indicated at checkout.

  • How can I track my order?

    Once your order is shipped, you will receive a tracking number via email. You can use this number to track the package on our website or the carrier's website.

  • Can I change my shipping address after I place my order?

    Please contact our customer service team immediately if you need to change your shipping address. We will do our best to accommodate your request if the order has not yet been shipped.

  • How long will it take to process a return?

    Delivery times vary depending on the shipping method and destination selected. Orders are typically processed within 3 days and then shipped. You can get an estimated delivery time when you place your order.

  • Can I cancel my order?

    Orders can be canceled if they have not yet been processed or shipped. Please contact our customer service team as soon as possible for assistance.

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